Google Chrome: Audio and Video Support

Step-by-step solutions for camera and microphone related issues in Google Chrome.

If you denied access to your camera/microphone during a call:

google chrome

  1. Select the "Camera/Microphone" icon on the right side of the URL.
  2. Choose "Always allow https://app.wearc.com to access your camera and microphone," then press "Done."
  3. Refresh the page. 

To enable your camera and microphone in Google Chrome:


  1. Open Google Chrome.
  2. Click the 3 dot icon in the upper right corner. 
  3. Click "Settings" from the drop down menu.
  4. Type "Camera" into the "Search settings" bar.
  5. Choose "Site Settings."
  6. Select "Camera."
  7. Make sure that "Ask before accessing (recommended)" is enabled.
  8. Return to settings.
  9. Type "Microphone" into the "Search settings" bar.
  10. Choose "Site Settings."
  11. Select "Microphone."
  12. Make sure that "Ask before accessing (recommended)" is enabled.