Password Support

Forgot My Password

  1. If you forget your password, click “Forgot Password?” on the ARC login screen. 
  2. You will be prompted to enter your email address, and ARC will send you an email with the authentication code. You can also request an SMS text with the authentication code.
  3. After entering your authentication code, you will receive a link to reset your password. Follow the link to enter a new password.

Change My Password

Android - ACCOUNT - Password

  1. To change your password, click the circular icon with your photo or initials in the upper right corner of the screen. 
  2. Next, select the pencil icon.
  3. Under the "Security Information" section, you will have the option to change your password.